FAQS

WE ARE WE BASED 

MILWAUKEE WI 

When is customer service available?

Monday - Friday

9AM - 2PM PST

Where to contact customer service?

EMAIL

snobthelook@gmail.com 

How long is the shipping window?

We ship with USPS GROUND which process time is 5-7 days, depending on your location.

Where is my PRE-ORDER?

PRE-ORDER items are subjected to delivery 1-2 weeks of the ESTIMATED shipping date provided at the time of purchase.

PLEASE NOTE: Estimated Shipment Dates included in the description of items are

APPROXIMATED & SUBJECT TO CHANGE.

Do you ship internationally?

We DO ship internationally through USPS!

We AREN'T RESPONSIBLE for Customs fees.

How long is processing orders?

Our team is working really hard to ship ALL orders as soon as possible, but it takes up to 5-7 days to process orders.

What days do you process orders?

Monday - Friday

WE DO NOT SHIP ON

THE WEEKEND OR HOLIDAYS

Yes, we do for MKE Locals.

Please Contact CUSTOMER SERVICE for further information.

Please give us 24 hours in ADVANCE. IF A RUSH IS NEEDED FOR PICK UP AN ADDITIONAL FEE OF $5 WILL BE ADDED TO YOUR PICKUP AND $10 FOR A DROP-OFF ORDER.

Friendly reminder this will only be available for items that are in stock, NOT FOR PRE-ORDER ITEMS.

We unfortunately

DO NOT ACCEPT CANCELLATIONS, REFUNDS, OR EXCHANGES.

ONLY STORE CREDIT.